Cruising a narrowboat or simply choosing
to remain in the Marina and use the boat as a base means
a new experience for the vast majority of timesharers.
The accomodation is different, things work
differently when you are floating on the water....... if
you are going to arrive late, we simply cannot leave a key
hanging outside the office with an explanation of where
to find your allocated boat.
Some resorts can do that with land-based
accomodation. Most people are familiar with the basics of
an apartment or house. They are not familiar with a narrowboat.
A boat will bring wonderful new experiences but it can also
bring with it, new dangers.
We have therefore set specific arrival
times for guests and these are set out in your booking confirmation. Tuition, as well as cruising itself, can
only take place during daylight hours. In all circumstances,
please contact your destination marina by telephone or e - mail
at least 24 to 48 hours before your designated check-in day to
indicate your expected arrival time. If you are compelled
to leave a voicemail message, please leave a contact number.
Please help us to help you. Thank - you very much.
The check - in and tuition periods are
carefully structured and because of the nature of the product
are time consuming. We fully comprehend the desire of many
to arrive and get out onto the canal straight away. However,
we would be doing you and our product a great dis-service
if we were to allow this to happen. Without the induction
training and the knowledge it imparts, you will not be able
to maximise the benefits of your Canaltime holiday, and
for this we make no apology. Tuition is therefore compulsory
and is only available on your designated arrival day. The
only exception to this is if an agreement is made in advance.
The company reserves the right to levy a tution fee of £20.00
for tution outside of check in periods. Those choosing not
to cruise will receive a shortened induction programme which
will exclude much of the material relevant to controlling
the boat on the canal itself.
Upon arrival, you will be warmly welcomed
at Reception. You will then be asked to sign our 'Arrival
Agreement', the current copy of which is reproduced on this
here to view a sample document. Please note
that the Company reserves the right, at its own discretion,
to alter any or all of the terms and conditions of the Arrival
Agreement without notice. Please note that a deposit of
£500.00 is payable by credit card only. Personal cheques
will under no circumstances be accepted. The deposit is
refundable subject to the safe return of the boat and its
inventory at, or prior to, the specified time.
You will also be asked to pay a utility
fee, currently £149.95. This fee is payable for each
week or part week of occupancy, cruising or non - cruising,
and covers the cost of diesel and gas and electricity. It
can be paid by credit card (Visa or Mastercard), debit card
or in cash. Personal cheques will not
Once the formalities have been completed,
you will be guided to your allocated narrowboat by a member
of the friendly and knowledgeable Canaltime staff.